Policies:
1. Appointment-Only Basis: We operate exclusively by appointment and no longer accept walk-ins.
2. Advanced Booking: Appointments must be booked with a minimum of 2 hours' notice.
3. Deposit for New Clients: New clients are kindly asked to pay a non-refundable deposit of $50 at the time of booking, deductable from the final total.
4. Intake Forms: Intake forms will be sent 48 hours before your appointment via email and should be completed promptly.
5. Punctuality Matters: Please be mindful that lateness will impact the allocated treatment time.
6. All Sales Final: Your understanding and cooperation with our no-refund policy are greatly appreciated.
7. Locked Doors for Security: Both the front & rear entrance are locked at all times. Please use the touch screen panel to call for Suite 409 (The Self Care Suite) & you will be buzzed into the building.
8. Early Arrivals: If you arrive early, kindly wait in the hall or common area until your scheduled appointment.
9. "Do Not Disturb": A "Do Not Disturb" sign on my door indicates an ongoing session. Please respect this signal, and I'll be with you shortly.
10. Payment: Preferred forms of payment include Cash, Zelle and Venmo. Credit Cards are also accepted.
Cancellation Policy:
Cancellations within 48 hours incur a $25 charge and forfeiture of your deposit.
No Call/No Show: 100% charge for booked services.
Deposits are non-refundable. For rescheduling, deposits can be transferred once.
Repeated Cancellations: Frequent cancellations or failure to pay the fee will lead to a booking ban in the future.
Cancellation Fee Exceptions:
Severe Weather: If roads are closed due to severe weather, prioritize safety and stay home.
Medical Emergencies: In cases of sudden illnesses, seek medical attention.
Labor/Delivery: Congratulations!
Deaths: Please inform me if I can assist you in any way.
All I ask in return is honesty.